Effective 01/01/2009
At Voyager Classics Car Rentals ("Classics") we respect the privacy of our customers. We have implemented this privacy policy to explain to you how we use and protect personal information we may gather from you by means of this Web Site ("Privacy Policy"). By using our Web Site, you consent to the collection, use and disclosure of your information, as described in this Privacy Policy. If you do not agree to the terms of this Privacy Policy, please do not use our Web Site.
WHAT INFORMATION IS COLLECTED
PERSONAL INFORMATION
As a general rule, you will not be required to provide personally identifiable information as a condition of browsing this Web Site. However, we may collect personal information from you in certain areas of our Web Site when you submit it to us in connection with one or more specific purposes, which are described below under "How Collected Information Is Used". When such information is gathered, we will collect the minimum amount necessary to facilitate transactions with you, to improve this Web Site and your customer experience and to make future visits to this Web Site easier and more personalized for you. The personal information we may collect includes but is not limited to your:
name
address
telephone numbers
e-mail address
frequent flyer number
driver's license number and expiration date
date of birth
credit card numbers
user name and password
Failing to provide requested information will not inhibit your ability to browse the Web Site, but it may prevent you from being able to complete certain transactions or receive certain services from us.
We may combine the information that you submit to us with information related to your transactions with us, such as rental location and vehicle type, as well as with information we receive about you from credit reporting agencies and other third parties.
NON-PERSONAL INFORMATION
As part of the standard operation of our Web Site, certain non-personal, anonymous information may be automatically provided to our Web servers by your computer. For each visitor to our Web Site, our Web server automatically recognizes the visitor's domain name or IP address (where possible), but not the visitor's e-mail address. An IP address is a number assigned to your computer when you connect to the Internet. As part of the protocol of the Internet, Web servers can identify your computer by its IP address. In addition, we may collect your browser type and operating system. Except as otherwise explained in this policy, we may combine the non-personal information we collect from you (as described above and as described below, under "Cookies & Pixel Tracking") with your personal information.
COOKIE TRACKING
Cookies are short strings of text sent from a Web server to a Web browser when the browser accesses a Web Site. In simplest terms, when the browser requests a page from the Web server that originally sent it the cookie, the browser sends a copy of the cookie back to that Web server. A cookie typically contains, among other things, the name of the cookie, a unique identification number, an expiration date and domain name information. Cookies may be session-only or persistent. Persistent cookies last for more than one visit and are typically used to allow a visitor to our Web Site to personalize their experience.
We may use cookies to analyze the traffic on our Web Site (such as total visitors and pages viewed), to personalize features and content, to save you the trouble of retyping your name or other information when you come back to our Web Site, and to make improvements to the Web Site based on the data we collect. We do not save passwords or other sensitive information in cookies. The use of cookies has become a standard in the Internet industry, especially at Web Sites that provide any kind of personalized service.
HOW COLLECTED INFORMATION IS USED
We use the information we collect for the following purposes:
To assist you with reserving, renting, purchasing and leasing motor vehicles.
To provide information concerning car sales, ride-sharing and fleet services.
To conduct other transactions that you request.
To service your account with us, respond to your questions and contact you when necessary.
To provide you with discounts, coupons, offers and other information and opportunities and services that may be of interest to you.
To assist us in providing better products and services (for example, we may contact you by telephone, mail or email to assist us in evaluating the performance of our staff, to assess the quality of product and service received and to help us improve our Web Site, facilities and services).
To compile statistics and analysis about our customers' use of our Web Site, products and services, which statistics are only used internally to enable us to provide better customer service and products to you and other customers in the future.
To learn more about our Web Site traffic patterns and other use, in order to improve the functionality and features of our site.
To help us to operate, maintain and improve our systems and Web Site.
Data collected online may also be combined or merged with information you provide to us by means other than through this site as part of the standard business operations of Classics and its Affiliates; provided, however, this Privacy Policy applies only to data collected on-line. If the same information about you is gathered from this Web Site and also from other sources with different privacy policies, Classics may elect, in its sole discretion, to treat such information in accordance with the privacy policy that least restricts our use and disclosure of such information.
We attempt to retain information we collect for commercially reasonable periods of time or in accordance with specific policies or as required by law. Information collected for a specified purpose will only be used for that purpose and, after a reasonable period of time, will no longer be actively stored when that purpose has been fulfilled. Inactive data may, however, continue to be used for statistical, marketing, archiving, and other analytical purposes.
PLEASE BE AWARE THAT, UNLESS PROHIBITED BY LAW, YOUR USE AND/OR CONTINUED USE OF THIS WEB SITE SIGNIFIES YOUR EXPRESS CONSENT THAT INFORMATION MAY BE TRANSFERRED TO OR STORED ON SERVERS AND PROCESSED OUTSIDE THE COUNTRY OF YOUR RESIDENCE, INCLUDING, THE UNITED STATES, THE UNITED KINGDOM, IRELAND, GERMANY, AND CANADA. PLEASE ALSO BE AWARE THAT THE PRIVACY LAWS OF THE UNITED STATES OR OTHER COUNTRIES WHERE INFORMATION MAY BE STORED MAY NOT BE AS COMPREHENSIVE OR OFFER AS MUCH PROTECTION AS THE LAWS OF OTHER COUNTRIES.
WITH WHOM THE INFORMATION MAY BE SHARED
We may disclose the information we collect from and about you: (1) when we have reason to believe that such disclosure is necessary to identify, contact or bring legal action against someone who may be causing injury to or interference with (either intentionally or unintentionally) our rights or property, customers or other users of our Web Site, or anyone else who could be harmed by such activities; (2) to respond to judicial process and provide information to law enforcement agencies or in connection with an investigation on matters related to public safety, as permitted by law, or otherwise as required by law; and (3) to our Affiliates, business partners and/or third parties, subject to confidentiality agreements as appropriate, for administrative, technical support or other business purposes as necessary to facilitate our transactions with you, analyze our data or to maintain and improve our services. We may disclose your personal information to third-party service providers located in the United States. These service providers are contractually required to maintain the confidentiality and security of your information. However, your information may be accessible to U.S. authorities in accordance with U.S. law.
Classics or its Affiliates may sell or buy other businesses or entities. In such transactions, personal information may be one of the transferred business assets. Also, in the event that Classics or substantially all of its assets are acquired, your personal information may be one of the transferred assets.
We may also share aggregated information about our customers with our advertisers and marketing partners. This information does not include any personally identifiable information.
Except as explained above, we will not share any of your personal information with any third party, unless we have received your express permission to do so.
LINKED SITES
Our Web Site may contain links to other Web Sites (such as those of our marketing partners or advertisers), which may have privacy policies that differ from our own. We are not responsible for the activities and practices that take place on these Web Sites. Accordingly, we recommend that you review the privacy policy posted on any Web Site that you may access through our Web Site.
CHILDREN'S PRIVACY
This Web Site is not directed to, and Classics does not knowingly collect personal information from, children under the age of 13. We recommend that parents actively participate in their children's use of the Internet.
CHOICES YOU CAN MAKE ABOUT YOUR INFORMATION
We give you a number of choices about the collection, use and distribution of your information. For example, you must affirmatively request to receive e-mail advertisements from us, our Affiliates and/or business partners concerning information about special offers, promotions and new features, products and services. Every Classics' e-mail advertisement will provide you with the opportunity to remove yourself from our e-mail list. You may choose to opt back in to our email advertisements at anytime, in which your most recent action will prevail. We will give you an opportunity to opt-out of the gathering of your personally identifiable information, specific uses of your personally identifiable information and any marketing promotions in accordance with the procedures set out in the section below, "Correcting or Changing Your Information."
By adjusting the settings in your browser, you can refuse to accept cookies or give yourself the opportunity to accept or reject cookies, or receive notice of cookies. Software programs are available that block cookies. Blocking certain cookies will also block the use of certain pixel tags. Refusing cookies may impinge or block altogether your user experience by eliminating personalization or other features.
CORRECTING OR CHANGING YOUR INFORMATION/CONTACTING CLASSICS
We are very concerned about the accuracy, currency and completeness of the information we collect and make efforts we deem appropriate to ensure that the information we have is accurate and up-to-date. If you wish to review, amend, correct, update or delete personally identifiable information we have collected about you online, or if you wish to opt out of future uses of your information, please contact us. Please also contact us if you have any questions about privacy on our Web Site. You may contact us via e-mail at vip@voyagerclassics.com, and we will attend to your request and make any necessary revisions. If you prefer, residents of the United States of America can call us at (702) 795-7637 or send mail to us at: Voyager Classics, 4956 Paradise Rd, Las Vegas, NV 89119.
We reserve the right not to allow access to your information if we believe in good faith that such disclosure is prohibited by law or if the rights of another individual might be violated.
SECURITY PROCEDURES
We are very concerned with the security of your personally identifiable information and try to provide secure transmission of your information from your PC to our servers. For certain transactions on certain of our Web Sites, we may use Secured Sockets Layer (SSL) technology to secure the transfer of information. Unfortunately, no data transmission over the Internet can be guaranteed to be absolutely secure. As a result, while we strive to protect your personal information, we cannot guarantee the security of any information transmitted over the Internet. Once we receive your information, we take steps that we believe are reasonably appropriate to protect its security, both internally and from outsiders, from loss, misuse, unauthorized access, disclosure, alteration and destruction, and to ensure the integrity of the data we collect. We use a combination of technological, physical, administrative and policy methods as well as organizational controls and non-disclosure or confidentiality agreements as we deem appropriate to protect this data.
If you have a user name and password for any of the features on our Web Site, you have the responsibility of keeping your password secret. You should not reveal your password to anyone. We will not ask you in an unsolicited telephone call or e-mail for your password. In addition, you should take reasonable precautions when using a computer that is not your own or in a public setting.
CHANGES IN TERMS
We may change this Privacy Policy from time to time. When we do, we will change the Effective Date located at the beginning of this Privacy Policy. If we change this Privacy Policy in a material way, we will provide appropriate online notice to you.
SAFE HARBOR
Classics adheres to the Safe Harbor framework developed by the U.S. Department of Commerce in coordination with the European Commission.